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Accessibility Statement

OUR COMMITMENT TO ACCESSIBILITY

At The Rag Company, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide an inclusive and seamless shopping experience for all our customers by adhering to best practices in web accessibility and continuously improving our digital offerings.

PERSONALIZED ASSISTANCE FOR CUSTOMERS

At The Rag Company, we understand that some customers may need additional assistance navigating our website due to specific disabilities. Our customer service team is happy to provide personalized support over the phone or through any other method that best meets your needs. Whether you need help placing an order, finding a product, or accessing information, we are here to assist you in the way that works best for you. 

If you require assistance, please don’t hesitate to contact us: 

Call: (208) 888-6821
Email: support@theragcompany.com

 Our goal is to ensure that every customer has a positive and accessible experience with The Rag Company, regardless of any challenges they may face.

ACCESSIBILITY STANDARDS

The Rag Company is dedicated to meeting the accessibility standards outlined by the Web Content Accessibility Guidelines (WCAG) 2.1. We aim to achieve compliance at the AA level, which ensures that our website is accessible to a wide range of users, including those with visual, auditory, cognitive, and motor impairments.

KEY ACCESSIBILITY FEATURES

Our website incorporates the following features to enhance accessibility: 

  • Text Alternatives: We provide text alternatives for non-text content, such as images, to ensure that all users can understand the content, regardless of the technology they use. 
  • Keyboard Navigation: Our website is designed to be fully navigable using a keyboard, enabling users who cannot use a mouse to access all features and content. 
  • Resizable Text: Users can adjust the text size on our website without losing functionality, allowing for a more comfortable reading experience. 
  • Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making content easier to read for users with visual impairments. 
  • Consistent Layout: Our website follows a consistent and predictable layout, helping users navigate more efficiently and find information quickly. 

ONGOING EFFORTS AND IMPROVEMENTS

The Rag Company is committed to ongoing efforts to enhance accessibility across our digital platforms. We regularly review our website's content, design, and functionality to identify and address accessibility issues.

ACCESSIBILITY FEEDBACK

We welcome feedback from our users regarding the accessibility of our website. If you encounter any barriers or have suggestions for improving accessibility, please contact us:

Call: (208) 888-6821
Email: support@theragcompany.com
Mailing Address: 5430 West State Street Boise, Idaho 83703 United States 

Our team is committed to addressing any accessibility issues promptly and ensuring that your experience with The Rag Company is as seamless as possible. 

THIRD-PARTY CONTENT

While we strive to ensure that all content on The Rag Company website is accessible, we acknowledge that some third-party content or tools, such as embedded videos, social media widgets, or external links, may not fully conform to our accessibility standards. We are committed to working with these third parties to improve accessibility wherever possible.

FUTURE ENHANCEMENTS

As part of our commitment to accessibility, we are continuously exploring new technologies and features to enhance the user experience for all customers. This includes integrating advanced accessibility tools, expanding our accessibility testing processes, and adopting new guidelines as they emerge.

CONCLUSION

The Rag Company is dedicated to providing an accessible and user-friendly experience for all visitors to our website. We will continue to prioritize accessibility in all aspects of our digital presence and work diligently to ensure that our website meets the needs of all users. 

Thank you for visiting The Rag Company, and we look forward to serving you. 

Last Updated: 08/2024

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